Shipping
**New year announcement: For 2022 Free Shipping Eligible On All U.S. Orders**
U.S. Orders qualify for free shipping with USPS Fast & Secure to all 50 U.S. States: 2-5 business days, depending on your U.S. ship to address.
Orders ship from Froppin in Houston, Tx.
Shipping Methods: We offer USPS Fast & Secure shipping for all 50 states (2-5 Business Days).
You may add UPS 2nd day air® - $10.99 to your cart for next/second-day delivery. This service is also available for Sunday delivery.
Processing: Your order is packed in a break-proof shipping box/bag and shipped same business day; Cut-off time at noon CST
International Orders
Froppin ships to over 200 countries worldwide.
Orders over $40 qualify for Economy International Shipping - 6 to 13 Days.
International Orders Under $40: We offer Economy International Shipping for only $7.99 which takes about 6 to 13 business days to arrive.
Additionally, we also offer expedited DHL Priority International Shipping for $14.99, which comes in 3 to 7 business days.
*We've recently added DHL Express International - $24.99 for 2 to 3 Day Delivery Time worldwide.
For any questions, please reach us through contact us page or email hello@froppin.com.
You may also leave order notes, find/choose shipping methods and get free shipping and rates conveniently in your Froppin cart. We answer every inquiry, order - or question, 24/7.
Returns
LOVE IT OR RETURN IT FULL MONEY BACK WARRANTY!
We take all your returns, period. You may reach us by instant chat on the contact us page or email hello@froppin.com with your returned order. Include photos if possible. We can do full refunds or exchange them for you. If return shipping is necessary, we will provide you with a Return Authorization Number (RA#) and a return label. The above applies to all orders in the United States.
If you are outside the U.S. and would like to return your order, we will fully refund you for any defects or product-related problems. If that's not the case, you can still return for a full refund, but we may ask that you ship the ordered item to us, depending on your issue. We do all we can to make sure you get the support that's above and beyond and that it only matches the pleasant surprises in your Froppin collection, so please reach out anytime for help.
Kindly contact us within 30 days if you would like a return. NO RISK 30 DAY GUARANTEE: We want you to be 100% pleased with your purchase. No questions asked. All Froppin orders can be returned or exchanged, without hassle, for a full refund within 30 days of delivery.